i bought a 18v + one battery and fast charger kit and want to register them with ryobi for warranty, the charger doesn't have a serial number anywhere on it but it wants me to put it in to register it.
has anyone else had this issue and what did you do to register it, is it common or unusual to not have the serial number on the fast chargers.
Welcome to Workshop @horti64.
I hope our members can provide assistance but I would recommend for this one you contact Ryobi direct. I'm sure they would be happy to help.
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all sorted, ryobi put me on the right track, the serial number is on the plug, didn't notice it or never even thought to look for it there.
Great, thanks for letting us know @horti64. Hopefully that will assist other members in future who are also struggling to find the serial number.
Feel free to post anytime you need a hand with anything around the house or garden.
@horti64 Fantastic you got that sorted! Always great to have a second layer of warranty protection on products, though Bunnings now offer digital receipts sent to your mobile which I always recommend with powered equipment.
Makes the returns process extremely streamlined and no fuss.
I look forward to seeing what projects you are up too with the equipment!
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Thanks for joining in the discussion @Aussie_Dj. We're pleased to have you join the Bunnings Workshop community and trust you get loads of helpful ideas, advice and inspiration for all your projects around the house and garden from our wonderful members.
@horti64 mentioned above that the serial number was on the plug of his battery charger. If you still can't find it, please let us know what specific product you have and we'd be happy to help.
Welcome to the community,
Agreed. Serial number not on charger or plug. Can’t register rest of the tool without it. So annoying!
Welcome to the Bunnings Workshop community. We look forward to reading all about your projects and plans. Please don't hesitate to post anytime you need a hand or have a project to share with the community. We're here to help and provide loads of great ideas and inspiration.
I'm so sorry that the serial number is not where it is supposed to be. Would it be possible for you to post a photo of the charger and the charging block? Every Ryobi product is shipped with a tag and is usually attached somewhere on the body of the unit. This tag sometimes in very small fine print contains the serial number and model number of the product. Once we see the model that you have, I can ask Ryobi for more information on the location of the serial tag.
Here is a handy link to Ryobi's FAQ: General FAQS
We look forward to seeing the photos.