Hi just bought a new xu1 2 in 1 pole pruner hedger. Wondering about purchase of additional battery as ones sold in tool shop don't fit. Is it a special order and can I get something over 1.5 amps.
Hello @Paul60
Welcome to the Bunnings Workshop community. It's wonderful to have you join us, and thanks for sharing your question about the XU1.
Was it this model that you purchased? The XU1 18V Cordless 2-In-1 Pole Pruner And Hedge Trimmer Kit I/N: 0404140? If it was, please let me do a bit of an investigation as it is a brand-new unit and the new batteries should fit onto it. I'll be passing by one of the stores tomorrow and I'll let you know how I go.
Eric
Hi Eric. Yes brand new model. Battery has 3 slots in it. Just don't want to sit round waiting for battery to charge when pruning trees.
Hi @Paul60
I've double-checked the battery fittings and I'm afraid the only battery that will fit your pruner is that exact same battery model. I've sent off an inquiry regarding this and am just waiting for a reply from our supplier. As soon as I have more information I'll let you know.
Hi Eric I need a replacement battery, 18V Lithium 1.5Ah for my XU1Cordless Hedge trimmer. I have been advised that the battery is obsolete as it is a long pin 4 point which has been replaced with a short pin 4 point battery which is not compatible. Is this true ???
Welcome to the Bunnings Workshop community @choluk. It's great to have you join us, and many thanks for your question about batteries.
Can you please provide the hedge trimmer's model number so I can contact the supplier and find out if additional batteries are available? You should find the model number on a sticker on the side of the unit.Please let me know if you have any questions.Mitchell
Hi the model number is XHT-018 Li-ion Hedge Trimmer - thanks
Hello @choluk
I've sent an email to our supplier regarding your query. As soon as I get a response, I'll get back to you.
Thank you for your patience.
Many thanks ...
Thank you for your patience. Our supplier has responded and unfortunately due to the age of the product, the battery is no longer available. Being an older model, the new range is not compatible.
I can only suggest having a look at the available range from Ozito and Ryobi such as the Ozito PXC 18V Cordless Hedge Trimmer Kit - PXCHTK-218 or the Ryobi One+ 18V 40cm 2.0Ah Cordless Hedge Trimmer Kit.
If you need further assistance, please let us know.
Thank you ..
Hi Eric,
I'm quite annoyed about this, I bought one last September and I see on Bunnings website that this is still available for purchase.
Under Australian consumer law: Manufacturers guarantee that facilities for the repair of goods and parts for the goods will be reasonably available for a reasonable period after the goods are supplied.
Furthermore, you have the right to expect that batteries, chargers, or other parts will be available for a reasonable time (usually several years).
If no parts are available, and you weren’t told this upfront, it may be considered misleading or a breach of consumer guarantees.
I understand I’m entitled to a reasonable availability of replacement parts for a new product. This tool is unusable without a compatible battery, and no alternative parts are available. I wasn't advised of this at purchase. I’d like to resolve this—either with a refund, exchange, or suitable remedy.
Kind regards, Greg
Hi Greg (@divepig),
Welcome to the Workshop community, it is fantastic to have you with us.
That is completely reasonable, and I will support you in finding a resolution.
I have reached out via PM to get some further details.
Jacob
Howdy Paul60,
Been there done that and sorry to say that is not a new XU1 product.
That battery powered a previous range of XU1 workshop and garden tools and is no longer available.
Here is a copy of one of my blog posts dated Feb 2017 that used the same battery you are holding.
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Bunnings - XU1 cordless garden tools.
Had to return my blower with a noisy motor so did that and went to hopefully get another one. I say hopefully because the XU1 tools are only promo meaning Xmas, Easter, Fathers Day etc. Well...got down to the garden tool area and (oh joy) there was a nice staff guy clearing XU1 tools into a trolley - including 'leftover' XU1 stuff - which had already been marked down to 50% and less. So...grabbed 3 x blowers, another grass trimmer (have one already) and - a hedge trimmer. The hedge trimmer sitting on top of the grass trimmer (no box, battery or charger) was $30 bucks - happy with that.
Cheers
Battery backwards compatibility is one of the features that set manufacturers apart, I am aware that Ryobi 18v batteries can be used in all their 18v products regardless of release date, had I not been gifted Ozito PXC cordless power tools (starter pack) I would most likely have gone that route myself 😉
I am in the same boat. I purchased this pruner less than 12 months ago from Bunnings, only to find that the current battery is no good after minimal use, and I cannot buy a replacement. If I were aware the product was going to be discontinued, I would have never purchased it. I don't understand why Bunnings is still selling this item.
Hello @JohnnyPC
Welcome to the Bunnings Workshop community. It's wonderful to have you join us.
I'm sorry to hear that you could not get an XU1 battery for your pruner. Can you please tell us the exact model number of the unit that you have. It should have a model tag number attached to the main body. Some XU1 batteries need to be specially ordered at the special orders desk, once you provide us with the model number, we'll try to track it down.
You may also speak directly to the Spare Parts Team on 1800 772 737 or fill in the form on the website.
If you have any other questions we can help with, please let us know.
The model is
Hi @JohnnyPC,
There are replacement batteries available for the XU1 18V Cordless 2-In-1 Pole Pruner And Hedge Trimmer 1.5Ah Kit XPPHT-0185, as well as the rest of the current range of XU1 gardening equipment. This unit is not being discontinued. The battery can be ordered through the Special Orders desk of your nearest store or by contacting our Spare Parts team, for whom Eric has given details above. The product number for this battery is 300088901034.
There was a previous range of XU1 equipment, several years old, which has been discontinued now and is not compatible with this current battery.
Please let me know if you have any questions.
Mitchell
