Hi,
I am looking for some guidance on my outdoor project. We had to remove a retained garden bed to get a heat pump fitted and are now left with a space we are trying to make look nice. There is a raised drain and various pipes we have to be careful of. Originally we thought it was all soil so I had planned to aggregate and sand then tile but I have dug down and found we are on a concrete slab here.
I can’t get the same tiles that are currently on the patio so I thought I make it deliberately different and bought travertine meshed backed tiles but I’m not sure what I need to do to get it to the right surface to lay these.

There seems to be a hole where you see the dip in the ground aswell that doesn’t seem to hit concrete.
im not clear if I can concrete over where there or if I need to do something with the weird hole or try and take up the rest of the mortar and get it as flat as possible. I am also cautious that this is right next to my house wall so I don’t want to risk water pooling.
Going around in circles any help would be greatly appreciated.