How to replace Matador Wok Burner on 4 Burner BBQ?

Hi. I have a 8 or so year old Matador four burner with an attached wok burner. I don’t know the model but it’s not being sold anymore. The will burner has corroded and isn’t working efficiently. The available user manuals on the Matador site don’t show my model or any model that I can see with a wok burner so I haven’t been able to find the part number to seek to order a replacement part. Any assistance in identifying the part number would be much appreciated.

Cheers

Rob

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Comments

JacobZ

Hi @RobCon,

Thank you for your question and welcome to the Bunnings Workshop community, it is great to have you with us.

I would assume there would be a model number or serial number somewhere on the BBQ, however I can't be certain. It may be worth investigating inside the cabinet of the BBQ and underneath the burners.

Would you be able to upload a photo of the entire BBQ? I can get in touch with Matador's customer service team when they reopen tomorrow and see if there is anyone who can identify the specific model.

Jacob

RobCon

https://www.workshop.bunnings.com.au/discussion/comment/37422#Comment_37422

Thanks, Jacob. Can’t see a serial number. But here’s a photo.

MitchellMc

https://www.workshop.bunnings.com.au/discussion/comment/80928#Comment_80928

Hi @RobCon,

I've emailed our supplier to see if they can identify the model and let us know if spare parts are available for your BBQ. I'll update you as soon as I hear back from them.

Many thanks for your patience.

Mitchell

MitchellMc

Hi @RobCon,

I'm not having a great deal of luck. Our suppliers of Matador BBQs are having some trouble identifying the model and neither have a replacement burning in that style.