Hi Team,
This has never happened before but since yesterday, we are unable to fold our awaning. When we are turning the handle of our manual awaning its making a ...Tuk sound and awaning slips.
I do not know how old is this awaning as it came with the house, we have been spraying silicon spray every now and then-never had any issue. I have made a video for you to see/hear and suggest next steps.
Edit- i can only upload images 🙁


