The knob on one side of the door works, knob on the other just turns without engaging the latch. I am in UK. Could you advise on Gainsborough productz and spares?
Hello @DaveR55
Welcome to the Bunnings Workshop community. It's wonderful to have you join us, and thanks for sharing your question about your doorknob.
Please note that Bunnings Workshop is an online community for D.I.Y. and gardening for our customers in Australia and New Zealand.
My best advice would be to give the local Gainsborough UK office near your area a call and see if they can provide you with technical assistance. You can also engage the services of a local lock smith to diagnose the mechanical fault in your doorknob.
If you need further assistance, please let us know.
Eric