I noticed that Bunnings for the last few years has gotten together much of their automation devices in one spot.
While many of these items are good with putting together a vender driven solution. I've noticed that Bunnings not encouraging/compelling vendors to enable open systems whereby the vendor devices are not locked into only their own platform.
As our society pivots towards lower waste, more environmental responsibility, so too must we as consumers and in turn, retailers take steps to consider how long what we buy will last before it is obsolete and no longer supported which subsequently drives these items which were perfectly good but now need to go to landfill.
My question are...
1) Can we get Bunnings to have an automation expert to assist customers with what the various automation devices can do, what their limitations are and what other solutions could be beneficial in purchases.
2) Can Bunnings introduce an "open systems" sticker to indicate what automation devices are supported outside of the vendor's platforms and in particular open platforms such as Home Assistant and OpenHAB etc.
3) Pressure vendors to ensure that their devices are not open to cyber attacks. Many of the unsecured devices open the door to infecting computers and other devices on the customer's network/s. This could have immense liability issues up the supply chain esp with due diligence.
4) Can Bunnings build better automation displays? The current ones only display products, but don't sell the sizzle! and certainly aren't realistic in actively demonstrating a solution (outside of install a camera system and see who is at the front door).
A demo display that not only teaches customers what to do but also how to use them. Incorporating a QR Code to deliver a short video's on each component regarding how to install that product and integrate it to the customer's network/system would help. Don't rely on the vendor to do all the work, The vendor wants to move more of their product, Bunnings wants to help customers to find the solution they need which in turn drives customers to come back again and again - its about repeat and continued customer engagement in which open systems best facilitates.
I know these are difficult questions, but I'm reaching out because of a long history of Bunning's team members who have either no or inferior training in this product area and no real solutions other than these are the products we have read the boxes on what they can do.
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