We purchased these taps from Bunnings about 6 months ago. Now the outlet over the tub is dripping. There are no leaks any where, just over the tub. How do I fix this?
Welcome to the Bunnings Workshop community @Tricia2112. It's wonderful to have you join us, and many thanks for your question about leaking taps.
The Shaw & Mason Universal Washing Machine Conversion Kit can be removed from the wall with an adjustable wrench via the nut section I've highlighted with a red arrow in the image below. Make sure you turn off the water at your mains before removing the tap. The blue arrow indicates the washer that needs to be replaced if the water leaks out the spout.
The washers used in these kits were changed a while ago as we experienced some issues with the kits leaking. The Kinetic Washing Machine Conversion Kit Washers on our shelves are the newer style and should work much better. Since you only bought these taps six months ago, we'd be happy to swap them for another kit with the newer washers. Just see a team member at your local store with the taps and your proof of purchase for an exchange. Alternatively, I can organise for your local store to provide you with a set of new washers free of charge. I'll reach out via private message for your location details.
Please let me know if you have any questions.
Mitchell
Good afternoon Mitchell
Thank you for getting back to me so quickly. My husband has looked at the photos you sent and he knows now how easily it can be fixed.
We won't return the taps but would like the set of washers free of charge that you are offering.
Thank you again.
Tricia
Hi Tricia (@Tricia2112),
If you'd like to head into Bunnings Port Macquarie, the team will have your replacement washers waiting for you. Please speak with the department manager Mel or Greg from the Plumbing section.
Let me know if you have any issues.
Hi there do both taps have to be in the open position when installing ones plz
Welcome to the Bunnings Workshop community @Pottsy. It's a pleasure to have you join us, and many thanks for your question about installing taps.It would make sense to have the taps open when installing. If they were in the closed position, then their washer would make contact with the seat before being able to screw them in fully.
Are you having difficulty with your installation?Please let me know if you have any questions.Mitchell
Hi
I have this laundry tap and have used your instructions to get the white washer off. However, I don't see how to get the new washer. It's not soft. It's made of very inflexible material and I just don't see how it will go over the cone shape that's much larger than the washer hole.
I've worked out how to get that washer on.
But the leak is coming out of the laundry tap, not the spout, so it hasn't fixed it. I'm unsure which bits to replace and my local bunnings were unable to advise me when I brought the tap in.
The mawson and shaw tap set doesn't have a jumper washer. I bought this only 2 years ago.
Hi @Halimah,
Thank you for your questions regarding a leak in your Shaw and Mason laundry tap and welcome to the Bunnings Workshop community, it is great to have you with us.
Unfortunately, I'm not 100% sure of the best way to further troubleshoot the leak you're having with your tap. Please allow me to confer with my colleagues tomorrow when they are back online or contact Shaw and Mason for their advice tomorrow when they return to their offices.
In the meantime, allow me to tag some of our knowledgeable members who may be able to assist, @PlumbMaster-Zee, @DIYGnome, @Dave-1, @Noyade.
Jacob
Hello @Halimah 🖐I'm afraid I wont be of much use either as I've never dismantled let alone seen one of these taps before, however every leak I have experienced through the body of a tap fixture has been due to a failed o-ring seal on the threaded shaft.
As @DIYGnome has mentioned, water leakage from a handle is typically due to damaged o-rings on the spindle. I'd recommend you change the ones seen in your image as yours look to have some damage.
I am trying to work out how to change one of these too. I have a brand new hot tap like this which I want to use on the leaking cold tap. I'm confused as to why the hot tap is longer than the cold one since they are a set, but I still need to replace it. Where can I buy a washer? Although the tap is new, the washer leaks. I need a better one. Thanks.
Hello @Cedes,
I suggest having a look at the Syneco 3 - 22mm O Rings Assorted Set - 225 Pieces. You're bound to find a compatible size in the mix.
Once you've replaced the O ring make sure to apply a generous amount of Kinetic 15g Tap Lubricant to prevent tearing up the newly installed O rings.
If you need further assistance, please let us know.
Eric
I had a look at that link. Incorrect for what I need. I need washers not o rings...
Hi @Cedes,
We will need to see the washer you want to replace alongside some dimensions to recommend a suitable replacement.
Some photos of the taps that need their washers replaced would also help.
When we have these details, I will assist further.
I don't know where the other pic came from lol
You will have to grab a FIX-A-TAP Assorted Washer Kit. One of the washers in this kit will match and replace your existing washer.
Let me know if you have any further questions.
Ummm no they won't. Inthe original post, the lady was having the correct ones left at the counter I believe, and they were a soft one not hard like these. I have terrible times with hard washers. I always need dome washers to stop the dripping. So I'm after the upgraded ones made especially for this brand as they changed them to the softer ones in the batch after mine. Please refer to the original thread to see what I mean. I need those ones. Thanks. 😊
As I linked in the original post, these Kinetic Washing Machine Conversion Kit Washers would be the correct replacement. Since these are brand new taps, I'd suggest speaking with the team in-store about providing the replacement washer free of charge. Please take your proof of purchase for the taps in with you.
How do I change this style of washer, which is pictured here?
Hello @mortalxwombat
Welcome to the Bunnings Workshop community. It's sensational to have you join us.
I suspect that this unit operates differently than the Shaw & Mason Chrome Universal Washing Machine Conversion Kit. The only item I can see that can be changed are the O rings. I propose having a look at the Kinetic Assorted Sizes O Ring Kit along with the Kinetic 15g Tap Lubricant. These two items often go hand in hand when repairing tapware.
However, if the tap is from Bunnings and is less than one year old, it is technically under warranty. If you can find your docket or present proof of purchase the store will exchange it for a new one. But if its not from Bunnings, you'll need to speak to the store you purchased it from.
