I think I'm really missing something but I have scoured the internet and can't find the answer. I just bought this Maddeford hose reel and I assumed you'd just insert the 12mm hose and start winding but it doesn't fit properly. Was I meant to buy an adapter? Help! Thanks. https://www.bunnings.com.au/maddeford-wide-economy-hose-reel_p3117911
Welcome to the Bunnings Workshop community @Beccc. It's fantastic that you've joined us and many thanks for your question.
To connect your hose to this unit, you first need to remove any click-on connections. You will feed the bare hose end through the reel and push it onto the black barb fitting. It is held in place by a hose clamp which you must purchase separately. Many hose reels use the click-on fitting internally, this can leak and pop off and the clamped option is superior in my opinion.
The reel is then connected to your tap with a tap to reel connector.
Please let me know if you need further information or help.
Apologies for the late reply, but this was SUPER helpful. It was really easy to do too - I just never would have worked out the clamp bit by myself!
Many thanks for the update @Beccc. I'm excited you've got that sorted out.