How to replace Ozito Line Trimmer PXLTS-1830 Spool and Springs?

[lemonmelon]

Hello wonderful folks!

I have got an Ozito Line Trimmer PXLTS-1830 that has been a trusty companion until I managed to lose the spool and springs (argh). I have been on the hunt for replacements but haven’t had any luck on the Bunnings or Ozito websites.

Does anyone here happen to know where I can find these parts? I would be super grateful for any tips or advice!

Thanks a bunch, and cheers!

[lemonmelon]

Hi EricL!

Thanks for reaching out to Ozito! I really appreciate it.

But seriously, how does a tool I bought 1.5 years ago already have no spare parts? Did they disappear into a black hole? 🙄

Not your fault, of course! Thanks for trying to help despite Ozito’s vanishing act! Cheers buddy

[MitchellMc]

Hi @lemonmelon and @Kate87,

Since the spare part you're after is not available, I'd be keen to help facilitate an exhange of the products for you. If you can please let me know the store at which you purchased the line trimmers I'd be happy to sort that out for you.

Mitchell

[lemonmelon]

Hi @MitchellMc , Thanks for reaching out to us and extending the offer for an exchange. That is so awesome of you!

I tried to track down my receipt to figure out which store I bought it from, but no luck this time. I’m pretty sure it was from the Nunawading, VIC 3131 store. Fingers crossed the missing receipt doesn’t get me into too much trouble! 😄

Thank you once again and I look forward to your positive response!

[MitchellMc]

Hi @lemonmelon,

We'll need to try and verify which store you purchased from and the date of purchase in order for us to locate your receipt for an exchange. It would be best to check your bank statement and try to narrow down the purchase.

I'll reach out via private message to assist further.

Mitchell