Arlec sensor floodlight not working

[ElleH]

Hi everyone I just put my Arlec solar sensor floodlight up and it’s not working. My friend whom helped me took a lead but also lost the instructions and light has been up 2 days but is not working yet. Any hints - maybe it’s simple too like is there a battery protector that needs to be removed before it can charge? 

[CSParnell]

Hey @ElleH let me know how you go tonight I'm still happy to take a photo of the instructions on Monday for you anyway.

[ElleH]

Unfortunately it’s not working 😧 tonight so need to read instructions to ensure it’s not an installation issue. Thanks  

[CSParnell]

No problems.

[MitchellMc]

Hi @ElleH,

If you continue to have issues and the instructions don't help, please return the unit to your closest store and our helpful team will either solve the problem or exchange the unit for you. 

Mitchell

[ElleH]

Thanks Mitchell. Will look forward to reading and following instructions when your team member will send me tomorrow. Kind regards Elle 

[CSParnell]

Hey @ElleH as promised 

      

[ElleH]

Travis so much got it working now.

much appreciate your support service😊

[Jason]

Brilliant, thanks for letting us know @ElleH. Please don't hesitate to post anytime you need a hand around the house or garden.

Jason

[CSParnell]

@ElleH glad it is going reach out anytime for help

[ElleH]

Thanks Mitchell got it working now 😊