The cord that holds the umbrella up has snapped while in use which also broke some metal arms. It was very myself and children playing underneath.
From what I’ve seen, through search, these cords often snap/break. It appears to be a common problem? This umbrella is only 6 months old.
It’s a large item to bring back in to store (I would need to hire a trailer). Therefore, I’d like to know if this is covered under warranty? Also, if it is worth getting a replacement since the cords breaking in these is a common problem?
We are looking for something that can be used safely to provide shade for our children, we are outside every morning or afternoon.
Your advice is greatly appreciated
