Thanks @Dave-1. I will let you know how it goes next time it does. I will put up some photos once I have completed it all too. Cheers.

Hi @JacobZ, Thanks so much for the advice. I think I will put in a single or possible two-level composite retaining wall to hold the dirt back agains ...

Thanks Eric. Using a bigger screw definitely helped - thanks. That was combined with the people who built it not putting the hinge on straight either. ...

Thanks Eric. Unfortunately the company that built it has disappeared (and the owner now under investigation) so I can't go back to them. I will try t ...