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How to fix leaking toilet with new washer/seal?

My toilet keeps leaking water. I noticed the washer/seal was worn out so I replaced it with a new one but the toilet still keeps leaking water.

Other things I ensured when putting the flush valve back in that it is put in properly and evenly.

Also I gave a clean of the toilet which the rubber sits on it.

In one of the pictures in the inner circle it looks a little bit worn out if this could possibly be why?

Not sure what else to do if someone can please help

The worn out washer that I replacedThe new washerThe new washerThe flush valveInside the toiletThe inner circle of this looks abit worn out if this could be why?

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EricL

Hello @raffi

Welcome to the Bunnings Workshop community. It's sensational to have you join us, and thanks for sharing your question about your seating washer.

I recently had a similar discussion in regards to the Caroma seating washer - How to fix Caroma Uniset toilet leak? by @Easy1520. I suspect that the seating washer you have is not compatible. I propose using the Kinetic Seating Washers - 2 Pack (the red one). In my experience it has had the highest success rate when it comes to replacing the traditional Caroma seating washers. My best advice is to be patient when installing the seating washer. It may feel like it will never centre itself, but if you take your time and massage the seal carefully it will seat itself properly.

If you have any other questions we can help with, please let us know.

Eric

raffi

Thanks for the reply @EricL . Will try the red washer then and let you know. One more question so with the washer one side is flat and the other side has like a slight rim. Im assuming I should put the washer with the rim facing the toilet and the flat side touching the flush valve?

MitchellMc

Yes, that is the correct orientation @raffi. The rim side faces outwards.

The other thing to remember is that if the toilet continues to run, the inlet valve can also leak. If the valve needs replacing, then the cistern continues to fill up instead of shutting off at the correct level, and the excess water flows over and into the bowl.

To check if the inlet valve is working, flush the toilet and then when it is refilling, lift up the grey float on the inlet valve. It should shut the water off. If the water doesn't shut off when you lift the float then the valve inside it likely needs replacing.

Both a leak in the outlet valve and the inlet valve result in water continuously flowing into the bowl, so you really need to diagnose which one it is. I'd check the inlet valve before going ahead and trying another outlet valve washer. You can read more about it in this guide: How to fix a leaking toilet.

Please let me know if you have any questions.

Mitchell

raffi

Thanks for the tip @MitchellMc will try this first and let you know as it was really hard to take of the old washer and put the new one on!

raffi

@MitchellMc so I flushed the toilet then when it was refilling I lifted the grey float all the way up and it shut of the water. With this said are you saying the water leaking should also have stopped?

MitchellMc

Hi @raffi,

No, that just verifies that it's not the inlet valve allowing excess water to enter the cistern. We're now confident that the outlet valve washer is the issue. I'd recommend you follow Eric's advice and try a different outlet valve washer.

Mitchell

raffi

ok no worries @MitchellMc hopefully the new washer does the job

raffi

Hi @EricL so I ended up buying the kinetic seating washer 2 pack which is a red and white one. The red one looks like the exact same size as the original washer which is worn out. The white one is abit smaller. And both the red and white washers are flat and don't have a rim side. However the original black one has a rim side. Hoping this shouldn't matter and all should be good to still try? red and white.jpg

EricL

Hello @raffi

The design of the seating washer, whether it has a rim or not, won’t affect its function. What’s important is that it’s perfectly centred when fitted onto the flushing arm. Also, just a friendly reminder to use the red washer for your flushing valve!

If you need further assistance, please let us know.

Eric

raffi

Noted! Will try tomorrow!

raffi

Toilet fixed with the red washer thanks! @EricL @MitchellMc

EricL

Hello @raffi

Thank you for the update, it's good to hear that you've sorted out the leak.

If you need further assistance, please let us know.

Eric

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