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Dear Experts
My laundry shelf is loose and I can't locate the screws for it
Please see attached photos and video
Hello @zillah
It appears to be a floating shelf installation. Does it use a steel flat base with two poles sticking out where you slide the shelf in place? It also appears that you have a timber wall covering and not a plasterboard wall. I propose using either Tox M6 Flip Toggle Bolt or Ramset 3 / 16" x 50mm Round Head Toggle Spring - 4 Pack to anchor the shelf bracket back into position. But if it appears that the mounting points are soft and compromised, I suggest moving the shelf down and screwing it into a new position and patching the old holes.
If you have any other questions we can help with, please let us know.
Eric
Hello @zillah
Under the shelf there are two tiny holes. They contain grub screws that could potentially be configured for Allen keys or a Philips screwdriver. If you can peak inside the holes, it will give you a better idea of what tool to use. Once you get those grub screws out you can then pull your shelf off the blind mounting bracket. If it appears that the old mounting points are soft and compromised, I suggest moving the shelf down and screwing it into a new position and patching the old holes.
Can you please show us the screws or fittings that were originally used to install the shelf in place. Once we see this, we can then make recommendations on how to proceed. I've placed a sample installation manual to give you an idea how the shelf is installed.
If you need further assistance, please let us know.
Eric
Hello Eric
I failed to figure out what type of screw is used please attached photos ,,,It is not Allen key head nor Phillips head
Hello @zillah
I'm sorry to hear that you could not remove the locking nuts to your shelves. Thank you for posting those extra photos, it appears to be a hexagonal opening. I suggest using a larger Allen key or a midsize one to see which one fits. Once you find the correct size, turn the key anticlockwise to loosen the screw and remove it from its location. Once both screws are out you should be able to pull the shelf out of the hidden wall bracket. Please give this one more try and let me know if you succeed.
Let me call on our experienced members @Dave-1, @Nailbag and @AlanM52 for their recommendations.
If you need further assistance, please let us know.
Eric
Thx Eric
I tried couple of those Allen key but I couldn't grab the hexagonal screw that is located in 
