Hi @MitchellMc Thanks for your response. Yes it is particularly frustrating when this saw cuts out so frequently & I am trying to get some work done. ...

@Paulmooly Yes, quite impressed with the level of service & how quickly everything was resolved. I got a call from Rob in Victoria as well, about 30 ...

@Paulmooly there are 3 people called Josh in the store. You will need to ask for "Josh, who is one of the Managers" so that whoever you ask at the fro ...

Hi @MitchellMc, Hi Mitchell, Thank you for your understanding and assistance with my recent chainsaw / battery issue. I called in to see Josh today & ...

Hi @MitchellMc Firstly, thanks for the phone conversation we had yesterday & your prompt response today. I think I can locate my purchase receipt, bu ...

Hi @MitchellMc Your Private Message did not open, it just disappeared. I have responded to your generic email. Thanks.

Hi @Paulmooly I agree with you. The new Battery box does state "Full System Compatibility. Power all Ryobi 36v tools from the past, present & future" ...