Workshop
Ask a question

The Bunnings Workshop community can help with your home improvement projects.

Merbau Deck - Quality issues short after installation- surface cracks and peeling off

Neil_k
Growing in Experience

Merbau Deck - Quality issues short after installation- surface cracks and peeling off

Team,

 

We have used Specrite 140mmx19mm Merbau decking in the past with no issues.

 

Last year in November/December we started our deck extension, approximately 80 sqm, all around the house - meeting up with the already existing Specrite Deck. See below setup:

 

- Base is concrete slab around the house

- Builders Edge Pedestals (140-210mm)

- 90x45 Joists with cross bracing

- 140x19mm Specrite Merbau with 4mm (yellow) spacers

- All materials have been purchased from Bunnings

 

The majority of the main deck is fully covered by a roof. The deck installation was carried out over two stages - one before Christmas (the main deck below the roof) and the rest in January.

 

We discovered cracks and peel off timber on the decking of stage 1 in early January - that's about eight (8) weeks after installation. We then continued stage 2 and finished this by end of January. Again short after installation we noticed surface damages.

 

We have reported the case to Bunnings Trade and are in discussion with the team - however, it is very disappointing to receive a feedback from the supplier advising us that the issues are caused by 'incorrect installation' and 'poor maintenance'.

 

To get one thing clear here, Bunnings has reacted in timely manner and the staff is really great - it is the manufacturer who is not responding as I would have expected. Hence, I am putting this case out to the Community to comment and maybe gain more support from members with similar issues.

 

The supplier is advising that the issue is caused by incorrect installation and poor maintenance - the recommendation is to top coat after max 8-12 weeks - sorry but the issues occurred already after less than 8 weeks! That's the point I am making here.

 

Please see attached images from the deck and from the major issues we encounter.

 

 Thanks for looking int this case and proving feedback.

 

Cheers, Neil

 

 

IMG_2247.jpegIMG_2245.jpegIMG_2250.jpegMerbau defects.jpegMerbau defects 2.jpegMerbau defects 3.jpegMerbau defects 4.jpegMerbau defects 5.jpegMerbau defects 6.jpgMerbau defects.jpegMerbau defects 7.jpegMerbau defects 9.jpeg

 

 

JacobZ
Bunnings Team Member
Bunnings Team Member

Re: Merbau Deck - Quality issues short after installation- surface cracks and peeling off

Hi @Neil_k,

 

I am sorry to hear of your experience.

 

I will privately message you to get some details so I can follow up.

 

Jacob

 

Why join the Bunnings Workshop community?

Workshop is a friendly place to learn, get ideas and find inspiration for your home improvement projects