How to order remote for Arlec ceramic tower heater?

[sammy08]

Ar u supply a remote control for arlec ceramic tower heater ( Model no:- 

GMA-511199-EA )

[JacobZ]

Hi @sammy08,

A warm welcome to the Bunnings Workshop community, it is fantastic to have you with us.

I'm having trouble finding a heater with that model number. Can I trouble you to double-check the model number for me?

Is it possibly one of these two options?

• Arlec 2000W Ceramic Tower Heater With Remote Control
   
• Arlec 2200W Ceramic Tower Heater With Oscillation And Digital Control

I will contact our suppliers to confirm what can be done when you can let me know which model of heater you require a replacement remote for.

Jacob

[sammy08]

 

Hi jacob

thx for reply back

i check online, which you send me the options. From there is 2 options heater i have 

thanks 

[JacobZ]

Hi @sammy08,

I have recently done some investigation about the CEH241 Tower Heater and found that, unfortunately, replacement remotes are not available to order.

If it is still under warranty, you can return it to the store of purchase with your receipt and swap it for a new one. If you no longer have the receipt, give the store a call and ask to speak with a manager; they will be able to help you reprint your receipt.

If you run into any issues, please get in touch, and I will reach out to facilitate a replacement.

Jacob