repair for Mimosa Umbrella

[bryanericson]

I gave a Mimosa 3.5 metre Andaman Cantilever Umbrella, purchased in Dec 2022. I have product brochure and receipt.

i have attached a photo of the cast alloy casing that broke yesterday in a gust of wind. Can I obtain a replacement part? 

Or can my umbrella be replaced under warranty?

thanks

 

 

[JacobZ]

Hi @bryanericson,

Welcome to the Bunnings Workshop community, it is fantastic to have you with us.

Unfortunately, you wouldn't be covered under Mimosa's Warranty as you would be outside of the 3 years from the date of purchase.

Our Spare Parts team would be the best people to assist with this enquiry, as they have details on what is available as a spare part. They are not currently available to assist; however, I will reach out in the morning to see if this part can be ordered.

Feel free to submit your own enquiry in the meantime, but I will update you tomorrow when I can reach out for their assistance.

Jacob

[bryanericson]

Thx Jacob