What Ryobi products and batteries are compatible?

[otnimus]

I am planning to get a cordless Ryobi lawn mower: https://www.bunnings.com.au/ryobi-lithium-36v-5-0ah-18-brushless-lawn-mower-kit_p0088131

And I also need a drill and looking at this one: https://www.bunnings.com.au/ryobi-18v-one-drill-driver-skin-only_p0096074 which is a skin only. How do I know if I can use the mower's battery for this drill? And in general how do I tell which Ryobi products will share batteries? Thanks.

[leross13]

@Paulmooly there are 3 people called Josh in the store. You will need to ask for "Josh, who is one of the Managers" so that whoever you ask at the front counter will be able to identify who you are after. I wasted about 1/2 an hour waiting for the wrong Josh...lol

[Paulmooly]

@leross13 

Thanks for the heads up,  got a call from one of the Vic stores today,  they should be in touch with your soon. Good to see Bunnings are committed to their customers 👍

[leross13]

@Paulmooly 

Yes, quite impressed with the level of service & how quickly everything was resolved.

I got a call from Rob in Victoria as well, about 30 seconds after I left the Bunnings car park today, but my issue was all resolved by then.

[MitchellMc]

I'm pleased to hear we've been able to assist @leross13 and @Paulmooly.

I'm so sorry for the inconvenience, and glad that it's getting sorted.

Mitchell

[Paulmooly]

Thanks @MitchellMc and Josh at Bunnings Kings Meadows,  I am impressed with the level of service I have received by you guys with this problem and I am glad to report that  it has now been solved. I have built most of my home from this store and will certainly use Bunnings at every opportunity. Keep up the good work guys. 

Thanks again Paul 

@leross13 

[punsuz]

I have an older chainsaw RCS36B35 and after the original 36v battery karked it I naturally went to bunnings to buy another only to find that 36v battery is obsolete. My chainsaw is in good condition and I'm not very happy that I might have to buy a new one. What can bunnings do about this.

[JacobZ]

Hi @punsuz,

Welcome to the Bunnings Workshop community, it is fantastic to have you with us.

Unfortunately, due to the age of this particular chainsaw and alterations to the design of the battery in that time, there are no longer suitable batteries for this chainsaw being produced.

I will reach out to you for some further details so we can try to find a solution for you.

Jacob

[noelferg]

I have a Ryobi RCS36B35 Chainsaw which is in great condition - had very little use. The battery has failed and I cannot buy a replacement that will fit.

I have rung Ryobi about this and they have been very unhelpful so far.

Last week they told me my problem was being referred to their technical department and they would get back to me next day. They have also told me this by email and again this week. It is beginning to look like they are hoping I will give up & go away!

I have noticed that the new 36v battery claims full backwards compatibility. I am wondering if I will need to go to the Department of Fair Trading about this. I have spent a lot of money on both 36v & 18v Ryobi tools!

[MitchellMc]

Hi @noelferg,

I'm so sorry you've had this issue.

Unfortunately, due to design constraints, there is an incompatibility issue with the new batteries and the Ryobi RCS36B35 Chainsaw. I would suggest speaking with the manager at your store of purchase to see if there is anything they can do to resolve the issue. I'll reach out via private message to gather some details and assist with the process.

Please let me know if you have any questions.

Mitchell

[003chris]

I am in need of a new battery for my Ryobi 36v Chainsaw that drops in & can't find one the saw was purchased from Bunnings & now after going back there they don't have a battery & my local store had no interest in helping, I have invested thousands of dollars on Ryobi products thru Bunnings, very dissapointing