Share
Welcome to the Bunnings Workshop community @003chris.
I'll reach out via private message for some additional details and see if I can assist in any way.
Mitchell
Hello @Derek5
Welcome to the Bunnings Workshop community. it's sensational to have you join us, and thanks for sharing your question about Ryobi compatibility.
The18V ONE+ 32mm Telescopic Pole Lopper Attachment is part of the EZ Reach range and will work with the Ryobi 18V ONE+ 40cm EZ REACH Pole Hedge Trimmer R18PHT130.
If you need further assistance, please let us know.
Eric
Welcome to the Bunnings Workshop community @BillT. It's fantastic to have you join us, and many thanks for your question about Ryobi batteries.
It definitely sounds like there’s an issue, though it’s hard to tell from your description whether it’s the battery or the charger causing it. If you have another Ryobi tool that uses the same battery, or another battery for the mower, you could try swapping them to see whether the problem is with the battery or the charger.
From what you’ve described, it’s more likely that the battery itself is at fault. Ryobi 36V batteries usually come with a three-year warranty, so since yours was purchased in 2023, it should still be covered. I’d recommend taking the battery, the charger, the mower (if purchased as a bundle), and your proof of purchase to your local Bunnings store and having them assess it under warranty. They should be able to swap the battery out if it’s faulty.
Please let me know if you have any questions.
Mitchell
Hi @Medsy,
As far as I am aware, that mower will still accept the current range of batteries in the same amp-hour range that it was initially bought out with, which was likely 5Ah. The 8Ah battery is physically larger in size and suits the vast majority of Ryobi one + tools. In some situations, it might not fit in a machine where the body encroaches too closely on the battery. They've been bought out to offer extended run-time in tools that accept that size of battery. Your machine was likely produced on the cusp of the new, larger-capacity batteries being developed and can't be retrofitted with them.
I apologise that the batteries you've purchased do not fit your machine, and I trust our in-store team would be more than happy to accept them for a return due to the mix-up.
Please let me know if you have any questions.
Mitchell
Hi again @Medsy,
Nothing has changed with the One+ system regarding the offering, apart from it being extended to now include higher-capacity batteries. All tools that have been produced in the past still have the very same batteries available for them today. Your Ryobi mower was designed and sold with 5Ah batteries. For an extended runtime, additional 5Ah batteries can be purchased. Though I understand a single higher-capacity battery would be preferable.
I'm not aware of over 25 devices not accepting the new, larger capacity and sized batteries. But, this is definitely something I will look into, as if it is the case, it certainly affects being able to say that the batteries suit all products, and we need to specify that the high-capacity batteries might not suit all tools. Annecdotally, I have the 8Ah battery, and it suits all my tools, including the circular saw, detail sander, random orbital sander, edge trimmer, blower, reciprocating saw, brad nailer, drill driver, hammer drill, and impact driver.
As mentioned, thanks for bringing this to our attention.
Mitchell
