How to fix brown water from taps?

[emmab1986]

Hello, could you please advise me why water coming out of both laundry sink taps is sometimes brown and does not always run clear, even after running the taps for a while. Even when water is not brown, it is murky.

Thanks in advance!

[MitchellMc]

Hi @emmab1986,

Could you confirm whether the plumber who suggested replacing the pipes has determined that the deterioration of the pipes is actually causing the brown water and that replacing them will rectify the issue? If so, the sensible course of action would be to replace them.

Additionally, could you clarify the reasoning behind why the other plumbers consider the dirty water “not a big deal”? For most people, water that is so visibly soiled would be unacceptable for use, so it’s important to understand their assessment fully. Perhaps they are suggesting that your pipes are not the cause of the issue.

Mitchell

[emmab1986]

We were initially informed that "water coming out of both laundry sink taps is sometimes brown and does not always run clear, even after running the taps for a while. Even when the water is not brown, it is murky."

I contacted South East Water and passed on this information. A technical officer advised that they would like to organise a plumber to conduct a proper test. They believe that if the issue is localised, the water should be able to be flushed clear.

One plumber, who recommended replacing the pipe, did not observe or test for brown water himself—his suggestion was based solely on the narrative above. Another plumber, who advised against replacement, did perform a test by turning on the cold water tap but observed no brown water at the time.

In practice, the brown water appears to come only from the cold water tap in the laundry, and it clears after running for just 1 to 3 seconds, this was demonstrated to me. All other taps in the property provide clear water.

[EricL]

Hello @emmab1986 

Thank you for sharing that comprehensive description of events. I propose waiting for the plumber from South East Water to make their assessment and see what they recommend. In the meantime, I propose investing in a Stefani 10L Glazed Ceramic Water Filter or a Stefani 8.5L On Bench Water Filter for your drinking water and cooking needs. 

If same event occurs where the brown water only appears on the cold tap then you can slowly start eliminating possible sources to narrow down the cause or source of the contamination.

If you need further assistance, please let us know.

Eric