How to operate Arlec IronHorse 15W 1400lm LED Rechargeable Clamp Light?

[victoriacalhoun]

  

I have just purchased three of the WL0020 Arlec / IronHorse 15W 1400lm LED Rechargeable Clamp Light and unboxed them but I cannot work out how the clamp works as it is obviously been packaged for efficiency. The pamphlet included says absolutely nothing about the clamp, and there is nothing on YouTube that I can find. It doesn't articulate and the clamps do not open.  I did speak to 2 people in the Arlec / Ironhorse customer service team, who no doubt have never seen the product because they kept drawing my attention to the on off switch which is not what I need help with. Is there someone that could help me? I'm normally not too bad at working things out, but I have nightshift brain at the moment. I didn't want to start unscrewing things because I'm sure it is a simple fix.  Thanks so much.

[Noyade]

Hi @EricL and @MitchellMc 

Just wondering - in situations like this - is it possible to get/invite representatives from companies like Ironhorse and others, to join the discussion on this site? I thought it would be in their interest?

Cheers.

[Jason]

Hi @Noyade,

Thanks for your feedback. 

We're asked the community about whether they would like Bunnings suppliers to directly participate on the community and many were concerned that businesses would simply advertise their products. The alternative that we will continue with is for our resident Bunnings D.I.Y. experts to get assistance from suppliers on behalf of community members and share it in relevant discussions.

Jason

[tonybburch]

So how did she sesolve it? If I force it I will break it.

[MitchellMc]

Welcome to the Bunnings Workshop community @tonybburch. 

I've just headed into one of our stores to take a look at the item. Both the clamp and pivot mechanism are both quite tight out of the box. I can see what you mean, as it almost appears that the pivot mech will break, but it doesn't. Apply a bit more force, and you'll find that it starts moving, and the movement thereafter frees up dramatically; it's just the initial first movement that is tight. There is no release mechanism to worry about.

Please let me know if you have any questions.

Mitchell
 

[tonybburch]

Success, but with a lot of force. Many buyers would be uncertain about that.

[MitchellMc]

I'll provide that feedback to Arlec @tonybburch.

Many thanks for your patience.

Mitchell

[cameron2025]

Hi.

how do I charge this light?

i insert the female connection over top of male connector pin.

but, do i need to have the light switched on to have the charge go through?

if not, what is the process?

cameton

[MitchellMc]

Welcome to the Bunnings Workshop community @cameron2025. It's wonderful to have you join us, and many thanks for your question about the Arlec IronHorse light.

Charging the unit should be as simple as plugging in the charging cable. There should be no need to have the light turned on during this process. 

Is the light not taking a charge?

Let me tag @victoriacalhoun to see if they have any advice.

Please let me know if you have any questions.

Mitchell
 

[victoriacalhoun]

Hey @cameron2025  -

You don't have to have the light on to charge, but I must say I am pretty disappointed with the units.

I purchased 3 and they do not hold charge for longer than 5 -7 minutes and they are not under heavy use at my place. Since they don't hold charge, it kind of defeats the purpose of a portable and rechargeable worklight.

It is a shame because having the clamp is a great design.  Although in my opinion everything should be USBC2 connecting these days, rather than the male and female.

[victoriacalhoun]

Agree with you Tony. I felt like I had to have superhuman powers to adjust the clamps.